| Delay repay question Posted by matth1j at 17:18, 17th June 2025 |     |
Today my wife had an Advance Single ticket from Swansea to Melksham, with a change at Swindon - £38.50. The Swansea-Swindon train was delayed by about 20 mins, so she missed the 5 min connection.
As the 2nd leg was a TransWilts to Melksham, the next train would have been nearly 2 hours later (assuming it wasn't cancelled
). So she caught the next mainline train to Chippenham and I drove over to pick her up from there.So what is she entitled to claim for - the ~20 min delay in arriving at Swindon, or what would have been a 2 hour delay had she waited for the next Melksham train?
EDIT: I'd put ~15 min in the last line, corrected to ~20
| Re: Delay repay question Posted by Mark A at 17:58, 17th June 2025 | |
£38.50?
Mark
| Re: Delay repay question Posted by matth1j at 18:09, 17th June 2025 | |
Thanks Mark - so it's the delay in getting to the final destination that counts? Makes sense of course; I'll give it a go.
