This is a test of GDPR / Cookie Acceptance [about our cookies]
Really irritating test - cookie expires in 24 hour!
Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
 
Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by Chris from Nailsea at 20:37, 30th December 2025
 
Here's another new topic I've primed, ready.  CfN.  Image not available to guests

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 21:21, 30th December 2025
 
Here's another new topic I've primed, ready.  CfN.  Image not available to guests

Thank you. Let's hope it's much much much much quieter than this year.

Lisa and I celebrating the New Year tonight - firstly because we like to be ahead of the game, and secondly because I want to be up early on 1st January to catch the first train of the year!

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by bobm at 11:52, 1st January 2026
 
12:17 Westbury to Swindon due 12:59

12:17 Westbury to Swindon due 12:59 will be cancelled.

This is due to a fault on this train.

13:14 Swindon to Westbury due 13:57

13:14 Swindon to Westbury due 13:57 will be cancelled.

This is due to a fault on this train.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by TaplowGreen at 12:34, 1st January 2026
 
18:37 Westbury to Swindon due 19:21
18:37 Westbury to Swindon due 19:21 will be cancelled.
This is due to a shortage of train crew.

20:12 Swindon to Westbury due 20:56
20:12 Swindon to Westbury due 20:56 will be cancelled.
This is due to a shortage of train crew.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 16:07, 1st January 2026
 
 18:37 Westbury to Swindon due 19:21
18:37 Westbury to Swindon due 19:21 will be cancelled.
This is due to a shortage of train crew.
Additional Information
Replacement road transport has been arranged to run in lieu of this train service. There will be a Travel Southwest minibus running.

Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop.

The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop.

You may also use your ticket, at no extra cost, on train services changing at Bath Spa

Additional information added just after 15:50.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 17:02, 1st January 2026
 
and

16:23 Westbury to Swindon due 17:06
17:35 Swindon to Westbury due 18:19

17:35 Swindon to Westbury due 18:19 will be cancelled.
This is due to a broken down train.

Last Updated:01/01/2026 16:15

No alternative offered

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by TaplowGreen at 20:20, 1st January 2026
 
21:16 Westbury to Swindon due 21:58
21:16 Westbury to Swindon due 21:58 will be cancelled.
This is due to more trains than usual needing repairs at the same time.

22:31 Swindon to Westbury due 23:12
22:31 Swindon to Westbury due 23:12 will be cancelled.
This is due to more trains than usual needing repairs at the same time.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 20:49, 1st January 2026
 
A ... wonderful day ...



... four bus journeys, and supposed to be four journeys by train but one turned into this ...

.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by Mark A at 22:19, 1st January 2026
 
Is that a taxi dropping its sole occupant down at the station rather than at their preferred destination?

Mark

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 04:08, 2nd January 2026
 
Is that a taxi dropping its sole occupant down at the station rather than at their preferred destination?

Mark

No - that is a taxi dropping three occupants at the station.   On the cusp of a delay-repay claim - 15 minutes late. The taxi was also charged with picking any passenger from Melksham to Trowbridge, so there was logic in him going there. Fuller reports to follow - a very interesting "state of the nation" set of learning journeys!

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 07:25, 2nd January 2026
 
Here is a summary of yesterday:



1 planned cancellation because (?) it was a public holiday
2 cancellations described as "staff shortage"
6 cancellations described as "fault on this train"
9 services ran

50% cancellation rate

Of note from personal experience

* the 13 minute delay to the 07:21 (2M81) was due to 6M50 (Westbury to Bescot) which passed through Melksham at 07:09 (35 minutes early - it was due at 07:43) but then got held on the single line approaching Thingley, blocking 2M81 on the line approaching Bradford Junction.   At the time the train was due, the display on the platform at Melksham said:


* I was returning to Melksham on 2M30, and arrived into Chippehnam from Bristol (separate story) at 17:34.  I knew to go over to the gateline and ask staff for help.   The announcement system was advising people that the train was cancelled and "The next fastest train will be the 19:00 to Salisbury" - correct advice, but not telling people who didn't want to wait for nearly an hour and a half that they could seek further assistance if they did not want to wait for the train.


Capacity was also limited between Bristol and Bath yesterday afternoon, with single line working on one line while a safety check was made.  Altenate London <-> Bristol trains routed via Bristol Parkway, and just one an hour not 3 running from Westbury to Bristol. One has to wonder as a passenger why one of the trains stuck at Westbury could not have been used in place of the faulty one on the Swindon service.  My taxi driver from Chippehnam was metering his run, and GWR will be invoiced just shy of £45 - not a cheap ride at Bank Holiday rates!

Final thought - why when a train is cancelled does it say "Calling at" on the boards - the whole point is that it is NOT calling at and really it should say "not calling as planned at" should it not?



Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by ChrisB at 11:16, 2nd January 2026
 
Is that a taxi dropping its sole occupant down at the station rather than at their preferred destination?

Errr......your ticket is to the *station* - not your 'preferred destination'. Taxi drivers are usually required to meter to the station & won't be paid any additional mileage incurred - so don't be surprised if your taxi will only go to the station. This is definitely the case when carrying more than 1 passenger - each passenger can not insist that they are dropped at their 'preferred destination' - but at the station concerned.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 13:25, 2nd January 2026
 
21:16 Westbury to Swindon due 21:58
22:31 Swindon to Westbury due 23:16

22:31 Swindon to Westbury due 23:16 will be cancelled.
This is due to a shortage of train crew.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 13:28, 2nd January 2026
 
Is that a taxi dropping its sole occupant down at the station rather than at their preferred destination?

Errr......your ticket is to the *station* - not your 'preferred destination'. Taxi drivers are usually required to meter to the station & won't be paid any additional mileage incurred - so don't be surprised if your taxi will only go to the station. This is definitely the case when carrying more than 1 passenger - each passenger can not insist that they are dropped at their 'preferred destination' - but at the station concerned.

I would agree with that.  And in this case he had to do a drop off and perhaps a pick up too.   They are averse to letting you off early - "you're driving past the end of my street - can I get off here?" either - but then so are buses, and have you ever asked a train not due to call at Dilton Marsh to make a stop there, even if the local train that should call is cancelled?

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by matth1j at 13:59, 2nd January 2026
 
Is that a taxi dropping its sole occupant down at the station rather than at their preferred destination?
They are averse to letting you off early
On the Chippenham-Melksham route they've been kind enough to drop me off at the bottom of Westlands Lane a couple of times (home is in Whitley). Once I was the only passenger so it potentially saved them about 2 x 1.5-2 miles of driving, but there was a couple of us on the most recent occasion.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by Mark A at 14:09, 2nd January 2026
 
Yes, near-midnight Yorkshire taxi person on a railway contract working on a dirty night took me to the door rather than to the... awkwardly situated station some distance from the village.

Mark

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by ChrisB at 15:46, 2nd January 2026
 
I guess that drivers are able to volunteer to do that - as long as their mileage claim to the TOC isn't fraudulent - but the way you posed the question Mark A - it read as though you thought there was a duty on the driver if you so asked? There definitely isn't.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by Timmer at 17:15, 2nd January 2026
 
I suspect the 16.23 to Swindon, a 2 car 158, was rather cozy as it would have had passengers off 13.55 Paignton to London. This train terminated at Westbury because of the track issue between Westbury and Pewsey. See:
https://www.firstgreatwestern.info/coffeeshop/index.php?topic=31378.msg370461#new

Transwilts to the rescue!

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by Trowres at 22:10, 2nd January 2026
 
...
Transwilts to the rescue!


21:16 Westbury to Swindon due 21:58 will be cancelled.

22:31 Swindon to Westbury due 23:16 will be cancelled.
This is due to a shortage of train crew.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 08:45, 6th January 2026
 
07:45 Westbury to Swindon due 08:34

07:45 Westbury to Swindon due 08:34 has been delayed at Westbury and is now 10 minutes late.
This is due to a points failure.

In amongst all the other - chaos - on GWR this is minor

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by matth1j at 10:10, 6th January 2026
 
A bit OTT but the central waiting room at Chippenham was flippin cold yesterday evening while waiting for the 1735 Swindon-Westbury. I can understand the heating having trouble keeping it warm in sub-zero temperatures, but the blowers weren't even blowing - something was broken. I reported it to the staff on the main exit barrier (across the bridge) who said they would investigate.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 07:41, 9th January 2026
 
With Storm Goretti ranging, it's amazing that the only change on trains that run via the Westbury - Swindon line is:

06:35 Salisbury to Worcester Foregate Street due 09:47

06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Worcester Shrub Hill.
It will no longer call at Worcester Foregate Street.
This is due to severe weather.

To some extent, a technical report as far as the TransWilts is concerned - through passengers from South of Swindon to Foregate Street are few and far between, and the 12 minute scheduled wait at Shrub Hill on this train means that it's not attractive anyway.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 07:49, 10th January 2026
 
08:44 Chippenham to Westbury due 09:19

08:44 Chippenham to Westbury due 09:19 will be cancelled.
This is due to a broken down train.

Last Updated:10/01/2026 07:20

07:45 Westbury to Chippenham due 08:11

07:45 Westbury to Chippenham due 08:11 will be cancelled.
This is due to a broken down train.

Last Updated:10/01/2026 07:05

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 08:40, 10th January 2026
 
07:45 Westbury to Chippenham due 08:11

07:45 Westbury to Chippenham due 08:11 will be cancelled.
This is due to a broken down train.

Last Updated:10/01/2026 07:05

Here is that same train 4 weeks ago - 14th December.  At that date, it was running to both Chippenham and Swindon.  For today, it had been cut back to Chippenham because of planned engineering, and then less than an hour before it was due, it was cancelled. 


Image © 2026 by Graham Ellis is licensed under CC BY-NC-ND 4.0. I am taking this opportunity to post / remind readers of the copyright on my photographs shared / used on the Coffee Shop - it's been a recent subject of discussion (here) and it's worthy of occasional reminder.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 14:11, 11th January 2026
 
13:54 Chippenham to Weymouth due 15:45

13:54 Chippenham to Weymouth due 15:45 will no longer call at Frome.
This is due to a short-notice change to the timetable.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by Chris from Nailsea at 16:54, 11th January 2026
 
13:54 Chippenham to Weymouth due 15:45

13:54 Chippenham to Weymouth due 15:45 will no longer call at Frome.
This is due to a short-notice change to the timetable.

... which means ... exactly what, GWR ?

Your text is just random words, selected from the Oxford Dictionary.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by ChrisB at 17:03, 11th January 2026
 
Today, we have removed the Frome stop from this service.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 17:14, 11th January 2026
 
13:54 Chippenham to Weymouth due 15:45

13:54 Chippenham to Weymouth due 15:45 will no longer call at Frome.
This is due to a short-notice change to the timetable.

... which means ... exactly what, GWR ?

Your text is just random words, selected from the Oxford Dictionary.


It's a piece of text that's used when a "whoopsie" is found in the temporary timetable around engineering.  

In this case, 5M11 ECS arrived as normal at Frome at 13:43.  It normally sets off at 14:05 for Swindon, clearing in good time for the 14:28 call of the (Swindon, but today Chippenham) to Weymouth train.  However, the trains from Frome can't go as far as Swindon today - only to Chippenham - and so it didn't leave until 14:38.    Frome has just one platform ...

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 17:49, 11th January 2026
 
16:53 Frome to Chippenham due 17:30

16:53 Frome to Chippenham due 17:30 is being delayed at Westbury and is now expected to be 25 minutes late.
This is due to a fault on this train.

And there was a false alarm cancellation on this one ...

17:59 Chippenham to Salisbury due 18:55

17:59 Chippenham to Salisbury due 18:55 will now run as scheduled.
Last Updated:11/01/2026 17:41

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 07:29, 12th January 2026
 
06:35 Salisbury to Worcester Foregate Street due 09:47

06:35 Salisbury to Worcester Foregate Street due 09:47 is being delayed at Salisbury.
This is due to a fault on this train.

Is it just me or... or are the old crocks put on our line?   Feels like that sometimes!

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 08:07, 12th January 2026
 
06:35 Salisbury to Worcester Foregate Street due 09:47

06:35 Salisbury to Worcester Foregate Street due 09:47 is being delayed at Salisbury.
This is due to a fault on this train.

Is it just me or... or are the old crocks put on our line?   Feels like that sometimes!

Congratulations to the crew for getting it running just 10 minutes late.   The above message still being issued three quarters of an hour after the train had left Salisbury - even though it implies it's still there - and it still suggests it's stuck at Salisbury at 08:07 as I write.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 20:03, 12th January 2026
 
17:50 Gloucester to Salisbury due 20:06

17:50 Gloucester to Salisbury due 20:06 will be terminated at Westbury.
It will no longer call at Dilton Marsh, Warminster and Salisbury.
This is due to a fault with the signalling system.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 05:58, 13th January 2026
 
06:35 Salisbury to Worcester Foregate Street due 09:47

Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47.
Will be formed of 3 coaches instead of 2 from Westbury.

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by matth1j at 22:14, 13th January 2026
 
Just buying my ticket for tomorrow morning's Melksham-Bristol commute, and spotted that what is usually the 06:29 Melksham-Trowbridge is scheduled for 06:31 (it was 06:29 on Monday). Anyone know why?

Re: Swindon <-> Westbury service updates and amendments, ongoing discussion - 2026
Posted by grahame at 22:26, 13th January 2026
 
Just buying my ticket for tomorrow morning's Melksham-Bristol commute, and spotted that what is usually the 06:29 Melksham-Trowbridge is scheduled for 06:31 (it was 06:29 on Monday). Anyone know why?

There is a 2 minute "Pathing Allowance" at Thingley Junction - a "special" tomorrow; I looked at Wednesday next week and it's back to normal.  Nothing showing on Real Time Trains to need that allowance though.

 
The Coffee Shop forum is provided by customers of Great Western Railway (formerly First Great Western). The views expressed are those of the individual posters concerned. Visit https://www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site at admin@railcustomer.info if you feel that the content provided by one of our posters contravenes our posting rules. Our full legal statment is at https://www.greatwesternrailway.info/legal.html

Although we are planning ahead, we don't know what the future will bring here in the Coffee Shop. We have domains "firstgreatwestern.info" for w-a-y back and also "greatwesternrailway.info"; we can also answer to "greatbritishrailways.info" too. For the future, information about Great Brisish Railways, by customers and for customers.
 
Current Running
GWR trains from JourneyCheck
 
 
Code Updated 11th January 2025